

FOR GROOMING:
I-Lid 'n Lash® Gel is a hydrating yet gentle topical gel used for cleaning your pet’s eyes. It removes debris and crust, reduces inflammation in the eye area, and prevents tear staining.
This product will allow you to safely and gently remove the crusty debris around the animal's eyes, without the pain of removing the hair and skin that the crusty debris is attached to.
1) Before bathing the dog, apply the gel to your finger and work it into the crusty, stained hair below the dog's eye
2) Put the dog in a crate for 10 min and let it work
3) Take the dog out of the crate and use a flea comb or applicator brush to gently remove the scab and crusty debris.
4) If you can't get it all, reapply more gel and give it another 10 minutes and repeat Step 2 and 3
PREVENTS ODOR AROUND THE EYES DUE TO EXCESSIVE TEARING
This is a safe and effective way of preventing tear stains and related odors. I-Lid'N Lash Cleansing Gel effectively cleanses the lid and lashes. Cleansing Gel offers one simple daily application without the risks of systemic antibiotics or harsh chemicals.
Daily hygiene for lids and lashes, reduces odors, and gently removes residue and secretions. No need to rinse! Uniquely formulated to provide a gentle and comfortable daily hygiene experience, I-Lid'N Lash Cleansing Gel delivers superior performance by reducing the bio-burden on lids and lashes while effectively reducing and preventing tear stains and odors.
I-Lid'N Lash Hygiene Vet is uniquely formulated to provide the utmost efficacy and comfort.
Note ... It will not remove tear stains that are already there. We recommend shaving/cutting stained fur prior to application and I-Lid 'N Lash will prevent them from reappearing.
Instructions for Use:
1) Apply a moist, warm compress to eyelid in order to loosen encrusted debris and secretions.
2) Gently rub eyelids and eyelash roots with the L-Lid-N-Lash Hygiene Vet Cleansing Gel using an impregnated wipe in a circular motion until debris is removed.
3) Any remaining I-Lid-N-Lash Hygiene Vet need not be rinsed off.
4) Repeat as needed for the second eye using a clean wipe.
Ingredients:
Water, poloxamer 188, polyethylene glycol, sodium borate, hyaluronan, carbopol 940, methylparaben
NOTE: The word "Vet" does not mean this is only for Veterinary use. "Vet" was added to the product name because I-Lid 'N Lash also makes a "Human" grade product for eye care and they simply wanted people to know this was the product for animals.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and be able to be resold as "NEW".
Items Covered by **Manufacturer’s Warranty**
Many of the products we distribute have a Manufacturer’s Warranty. You will need to contact the manufacturer for repair or replacement as instructed by the Manufacturer’s Warranty documentation.
If you are not sure whether the product you wish to return/exchange as damaged or defective is covered by a manufacturer’s warranty please contact Customer Service who will be able to advise you and instruct you as to the procedures you need to follow.
Additional non-returnable items: Consumable products such as liquid, sprays, chalks; shears, blades, stripping knives, brushes, combs; customized products or products that have been used.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at cheryl@wheatleywares.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mike@wheatleywares.com and send your item to: 430 Book Road East Ancaster Ontario CA L9G 3L1.
Shipping
To return your product, you should mail your product to: 430 Book Road East Ancaster Ontario CA L9G 3L1
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We are located at 430 Book Rd E in Ancaster Ontario. We don't have a store, but you can pick up your order and save on the shipping costs. Simply select "Pickup" at Checkout or type "Pickup" in the Discount Code and we will message you when it is ready.
FedEx is not a preferred Shipper because of the extra costs necessary to confirm package delivery. Please call us at 905-648-9229 if you wish to have your order delivered by FedEx and we will set that up for you.