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![Eye Envy - 3 Step Tear Stain Solution Kit [Dog & Cat]](http://wheatleywares.com/cdn/shop/products/ShopifyProductImages-Group3_4_0eed59f7-2078-4e37-8c7c-6399715afa67_{width}x.png?v=1652719605)
![Eye Envy - 3 Step Tear Stain Solution Kit [Dog & Cat]](http://wheatleywares.com/cdn/shop/products/ShopifyProductImages-Group3_5_e1d3705b-0d2c-4232-a256-f199e0b1de64_{width}x.png?v=1652719605)
![Eye Envy - 3 Step Tear Stain Solution Kit [Dog & Cat]](http://wheatleywares.com/cdn/shop/products/ShopifyProductImages-Group3_6_6c932e5a-2966-478c-95e1-946ac7ce237c_{width}x.png?v=1652719605)
![Eye Envy - 3 Step Tear Stain Solution Kit [Dog & Cat]](http://wheatleywares.com/cdn/shop/products/ShopifyProductImages-Group3_130x.png?v=1652716285)
![Eye Envy - 3 Step Tear Stain Solution Kit [Dog & Cat]](http://wheatleywares.com/cdn/shop/products/ShopifyProductImages-Group3_3_0c76e528-50c5-4eb7-bf93-ddfd61c4457f_130x.png?v=1652719026)
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![Eye Envy - 3 Step Tear Stain Solution Kit [Dog & Cat]](http://wheatleywares.com/cdn/shop/products/ShopifyProductImages-Group3_5_e1d3705b-0d2c-4232-a256-f199e0b1de64_130x.png?v=1652719605)
![Eye Envy - 3 Step Tear Stain Solution Kit [Dog & Cat]](http://wheatleywares.com/cdn/shop/products/ShopifyProductImages-Group3_6_6c932e5a-2966-478c-95e1-946ac7ce237c_130x.png?v=1652719605)
Developed with only natural ingredients. Apply topically. Works gently, each step enhancing the next.
Use the foaming Tear Stain Facial Cleanser to gently wash away crusty debris and eye discharge. Apply weekly.
This Foaming Tear Stain Facial Cleanser will aid the removal of tear stains from dogs and cats. This tearless formula contains 30ppm Colloidal Silver - a natural antibacterial, which mimics the properties of antibiotics - and works in conjunction with the Eye Envy Tear Stain Wipes and Tear Stain Remover Powder to speed up the tear removing process. Use instead of whitening/brightening shampoos. Safe for puppies.
Eye Envy Tear Stain Remover Wipes are presoaked with our trusted tear stain formula and are textured to clean the area, gently lifting out stains and also applying a natural antibacterial. Use daily.
The formula uses a natural astringent to close the hair shaft and to fight bacteria. The broad spectrum natural antibacterial mimics the properties of an antibiotic and helps control and stop the growth of bacteria that leads to unsightly, smelly tear stains.
Eye Envy Tear Stain Remover Powder absorbs moisture, repels tears, and gradually inhibits bacteria growth. Apply daily with a ProPowder Applicator Brush or your fingertips.
Eye Envy Tear Stain Remover Powder is NOT a chalk or cover up, but a natural silk-like powder that safely keeps your pet’s eye dry, stain-free and full of luster. Eye Envy Tear Stain Remover Powder contains a mild cleanser and antibacterial to inhibit the growth of bacteria and help remove tear stains. It also absorbs excess moisture and helps to repel new tears. It does not contain bleach, peroxide, whitening agents or harsh abrasives.
The key to removing stains is to keep the area dry. Moisture is a breeding ground for bacteria, which causes staining. This why using Eye Envy Tear Stain Remover Powder is essential step in removing and preventing tear stains.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and be able to be resold as "NEW".
Items Covered by **Manufacturer’s Warranty**
Many of the products we distribute have a Manufacturer’s Warranty. You will need to contact the manufacturer for repair or replacement as instructed by the Manufacturer’s Warranty documentation.
If you are not sure whether the product you wish to return/exchange as damaged or defective is covered by a manufacturer’s warranty please contact Customer Service who will be able to advise you and instruct you as to the procedures you need to follow.
Additional non-returnable items: Consumable products such as liquid, sprays, chalks; shears, blades, stripping knives, brushes, combs; customized products or products that have been used.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at cheryl@wheatleywares.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mike@wheatleywares.com and send your item to: 430 Book Road East Ancaster Ontario CA L9G 3L1.
Shipping
To return your product, you should mail your product to: 430 Book Road East Ancaster Ontario CA L9G 3L1
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We are located at 430 Book Rd E in Ancaster Ontario. We don't have a store, but you can pick up your order and save on the shipping costs. Simply select "Pickup" at Checkout or type "Pickup" in the Discount Code and we will message you when it is ready.
FedEx is not a preferred Shipper because of the extra costs necessary to confirm package delivery. Please call us at 905-648-9229 if you wish to have your order delivered by FedEx and we will set that up for you.