



Wheatley Wares will be at the Erie Shores Dog Show in Caledonia on June 1-5. If you would like to order in advance and pick-up your order at the show, please use the Discount Code “ERIE-SHORES” and save on the Shipping Costs.... Cheryl & Mike.
Grooming Table Anti-Fatigue Paw Mat (48" x 24")
PawMat is a superior grooming table and bath mat that gives dogs the comfort they need during the grooming process. Two times the thickness of a standard yoga mat! An anti-slip, anti-fatigue surface that lets your four legged clients relax while you brush, comb or groom them.
Great for senior dogs and dogs that feel uneasy about being on a grooming table or in the tub. In addition your more seasoned clients and show dogs will thank you for a cushioned more comfortable surface to stand on while you scissor and put on the finishing and touches.
PawMat will not become imbedded with hair and is liquid and stain resistant.
Wear and Tear: PawMat is designed to be used on grooming tables and tubs in addition to kennels. Normal wear and tear is expected such as surface scratches and the occasional gouge mark since dogs nails are sometimes very sharp and dogs are strong. PawMat is durable and will not tear in half or become flattened but they are not indestructible. The material is comfortable and intended to be a cushioned surface not a replacement table top.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and be able to be resold as "NEW".
Items Covered by **Manufacturer’s Warranty**
Many of the products we distribute have a Manufacturer’s Warranty. You will need to contact the manufacturer for repair or replacement as instructed by the Manufacturer’s Warranty documentation.
If you are not sure whether the product you wish to return/exchange as damaged or defective is covered by a manufacturer’s warranty please contact Customer Service who will be able to advise you and instruct you as to the procedures you need to follow.
Additional non-returnable items: Consumable products such as liquid, sprays, chalks; shears, blades, stripping knives, brushes, combs; customized products or products that have been used.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at cheryl@wheatleywares.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mike@wheatleywares.com and send your item to: 430 Book Road East Ancaster Ontario CA L9G 3L1.
Shipping
To return your product, you should mail your product to: 430 Book Road East Ancaster Ontario CA L9G 3L1
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We are located at 430 Book Rd E in Ancaster Ontario. We don't have a store, but you can pick up your order and save on the shipping costs. Simply select "Pickup" at Checkout or type "Pickup" in the Discount Code and we will message you when it is ready.
FedEx is not a preferred Shipper because of the extra costs necessary to confirm package delivery. Please call us at 905-648-9229 if you wish to have your order delivered by FedEx and we will set that up for you.