Wheatley Wares will be at the Pet Expo on April 7-9 at the International Centre in Mississauga. If you would like to order in advance and pick-up your order at the show, please use the Discount Code - PET EXPO - and save on the Shipping Costs and line-ups at the show. ... Cheryl & Mike.
The Starter Kit includes all the essential products needed for the cleansing and beautification process. Packaged in a shimmering Gingham bag, The Starter Kit contents include:
2 oz bottle of solution ($15)
0.5 oz jar of application powder ($9)
A jar of 30 dry non-woven application pads ($10)
Small Applicator Brush ($10) ... suitable for cats and small dogs
Click on videos below for instructions, one for Dogs and another for Cats.
Eye Envy is the ultimate in tear stain removal systems. Externally applied, this safe, non-irritating and effective cleanser removes unsightly stains and inhibits dark staining production. Eye Envy is available in both the Original and Non-Refrigerated (NR) Versions and is safe to use on kittens. This safe and reliable formula may also be applied to your pet to eliminate most feet and mouth/beard stains.
We only sell the NR version, so no refrigeration is required.Eye Envy Solutions are Natural and do not contain Preservatives.
Note: When initially removing stains, it is strongly recommended to use BOTH Eye Envy Solution and powder. Together, you will receive the maximum results. Eye Envy does not contain any bleach, peroxide, steroids or other harmful agents and is topically applied.
Active Ingredients (Tear Stain Solution)
Boric Crystals– is a natural cleanser and antibacterial that is used in well-established eye washes to help relieve irritation and discomfort.
Witch Hazel– its astringent properties are perfect for killing bacteria and also drying the area affected by tear stains.
Colloidal Silver– a natural antibacterial, antiviral and anti-inflammatory, which mimics the properties of antibiotics. This will help control and stop the growth of bacteria, causing the tears stains.
Active Ingredients (Tear Stain Powder)
Goldenseal– mimics the properties of a natural antibiotic to help remove the bacteria causing tear staining.
Echinacea– like Goldenseal, Echinacea is also an anti-inflammatory and acts as a natural antibiotic, helping clear up any bacterial infections.
Eyebright– used since the Middle Ages to treat eye issues, including infected, inflamed and irritated eyes. This herb has anti-inflammatory, antibacterial and astringent properties. Eyebright contains the substance Aucubin, which stimulates the production of proteins that are involved in the healing processes.
Boric Crystals– is a natural cleanser and antibacterial that is used in well-established eye treatments to help relieve irritation and discomfort. In powder form it is also a pharmaceutical grade drying agent, which keeps the affected area dry.
Safe & Trusted (Solution and Powder)
All natural, human-grade ingredients and cruelty free. Does not contain parabens, peroxide, bleach, steroids, antibiotics or other harmful agents.
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Refund Policy
Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and be able to be resold as "NEW".
Items Covered by **Manufacturer’s Warranty**
Many of the products we distribute have a Manufacturer’s Warranty. You will need to contact the manufacturer for repair or replacement as instructed by the Manufacturer’s Warranty documentation.
If you are not sure whether the product you wish to return/exchange as damaged or defective is covered by a manufacturer’s warranty please contact Customer Service who will be able to advise you and instruct you as to the procedures you need to follow.
Additional non-returnable items: Consumable products such as liquid, sprays, chalks; shears, blades, stripping knives, brushes, combs; customized products or products that have been used.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at cheryl@wheatleywares.com.
Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mike@wheatleywares.com and send your item to: 430 Book Road East Ancaster Ontario CA L9G 3L1.
Shipping To return your product, you should mail your product to: 430 Book Road East Ancaster Ontario CA L9G 3L1
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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Pick-Up Orders
We are located at 430 Book Rd E in Ancaster Ontario. We don't have a store, but you can pick up your order and save on the shipping costs. Simply select "Pickup" at Checkout or type "Pickup" in the Discount Code and we will message you when it is ready.
FedEx
FedEx is not a preferred Shipper because of the extra costs necessary to confirm package delivery. Please call us at 905-648-9229 if you wish to have your order delivered by FedEx and we will set that up for you.
